and no, not the puppy. :)
I have to send in my BrailleNote Apex, because for some very weird reason the dot 5 key stopped working. I can't do anything that involves that key which includes a 4 5 6 reset which would bring everything back to factory settings. I called tech support and they told me to reset it, which i'd done at least twice already, and then the lady told me I had to send it in. Luckily a friend of mine who is actually a linguistics teacher who is blind on campus has an MPower she's letting me borrow. I'll call her SWG... don't ask haha!